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Obtaining License Keys

It is no longer necessary to obtain license keys to run ePublisher. Instead you will need to obtain a Contract ID that is unique to you or your organization.

After you purchase ePublisher components, the WebWorks customer service team will email you your ePublisher Contract ID. If you have not received a Contract ID or are having problems with the licensing, send an email to sales@webworks.com.

If you are evaluating ePublisher, the WebWorks customer service team will send you an email that contains a Contract ID you can use when you install an evaluation copy of ePublisher. If you have not received a Contract ID for your evaluation or are having problems with your evaluation license, send an email to sales@webworks.com.

If you are a new ePublisher customer, the WebWorks customer service team will send you an email that contains your Contract ID when you purchase ePublisher. If you have not received a Contract ID or are having problems with the licensing send an email to sales@webworks.com.

If you are an existing ePublisher customer with an active maintenance agreement, the WebWorks customer service team will automatically send you an email that contains a link to the location where you can download the ePublisher installation kit, your existing Contract ID will automatically be detected and used for the new version of ePublisher each time a new version of ePublisher releases. If you have not received a Contract ID or are having problems with the licensing, send an email to sales@webworks.com or submit a support request.

If you are an existing ePublisher customer without an active maintenance agreement, contact the WebWorks account management team for more information about obtaining your Contract ID by sending an email to sales@webworks.com.


ePublisher/2009.1/Help/01.Welcome_to_ePublisher/05.031.Planning_and_Installing (last edited 2009-05-12 19:17:35 by TonyMcDow)