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Obtaining License Keys

After you purchase ePublisher components, the WebWorks customer service team will email you your ePublisher license keys. If you have not received a license key or are having problems with your license key, send an email to sales@webworks.com.

If you are evaluating ePublisher, the WebWorks customer service team will send you an email that contains license keys you can use when you install an evaluation copy of ePublisher. If you have not received an evaluation license key or are having problems with your evaluation license key, send an email to sales@webworks.com.

If you are a new ePublisher customer, the WebWorks customer service team will send you an email that contains your license keys when you purchase ePublisher. If you have not received a license key or are having problems with your license key, send an email to sales@webworks.com.

If you are an existing ePublisher customer with an active maintenance agreement, the WebWorks customer service team will automatically send you an email that contains a link to the location where you can download the ePublisher installation kit and new license keys for the new version of ePublisher each time a new version of ePublisher releases. If you have a My Cases login for the WebWorks technical support Web site, you can also obtain your ePublisher license keys in the My Cases area when you log in to the WebWorks technical support site. If you have not received a license key or are having problems with your license key, send an email to sales@webworks.com or submit a support request.

If you are an existing ePublisher customer without an active maintenance agreement, contact the WebWorks account management team for more information about obtaining license keys by sending an email to sales@webworks.com.

ePublisher/2008.4/Help/01.Welcome_to_ePublisher/05.031.Planning_and_Installing (last edited 2009-04-28 22:33:09 by TonyMcDow)